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ORDER PICK UP

Local Pick-Up is Now Available!

Many of our customers have been asking us for months for a local pick up option. And while our efforts to find a right-fit partner to provide this service have not resulted in any good options yet, sooooo.....we've moved some of our freezers to our corporate location to facilitate this free option. We will still vend at select farmer's markets and events throughout Houston and we'll let you know when and where. However, until we establish a permanent brick-and-mortar location, we will do our best to make our ice cream more accessible to you.  We will honor same day order & pick up (meaning, you order on a Thursday and you pick up on a Thursday) while supplies last.  Below is the free local pick-up information.

 

PICK UP LOCATION: 1235 NORTH LOOP WEST, HOUSTON TX 77008 - THE TELEMUNO BUILDING

 

PICK UP DAYS: TUESDAYS & THURSDAYS FROM 4:00PM TO 7:00PM, CT

 

PICK UP INSTRUCTIONS:

  1. Park in a visitor parking space. Bring your order receipt for verification.
     

  2. Enter lobby and text order information to 346-245-6035. Example: "PICK UP ORDER# 10500."
     

  3. Your order will be brought to you. Orders of 3 pints or more will be packed in an insulated container with dry ice. We pack our ice creams in an insulated shipping box with enough dry ice and insulation to keep them completely frozen from shipment to delivery. Dry ice is a solid form of carbon dioxide (CO2) gas and has a freezing temperature at -109.3° F (-78.5°C).  Dry ice requires special shipping and handling processes by our delivery partners.
     

  4. All other orders will be packed in an insulated bag - no dry ice.
     

  5. All sales are final.  As long as your ice cream is still "refrigerator-cold" to the touch, it can be safely stored in your freezer with no reduction in quality. 

Dry Ice Safety and Handling

Ice cream is shipped frozen with dry ice.  Please use caution when opening your package and handling the dry ice inside.  Intentional misuse of dry ice may be harmful or fatal. Always use extreme caution where handling dry ice.  Below are several warnings/precautions:

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  • Dry Ice is extremely cold (-1 09.3° F, -78.5″ C) and, if not properly handled, can cause severe cold burns and frostbite.

  • Do not touch or remove dry ice with bare hands, it will burn you!  Use heavy insulated gloves instead. Rubber and plastic gloves do not provide adequate protection.

  • Use protective eyewear when handling dry ice. Why?  If you accidently drop a chunk of dry ice onto a hard surface, it will crack into shards which could fly into your face and eyes.

  • Dry ice is not edible. Do not put dry ice in your mouth and do not allow anyone else to do so.

  • Keep dry ice out of the reach of children and animals.

  • Do not put dry ice in any tightly closed container.

  • Do not add dry ice to any liquid or any liquid to dry ice.

Eating & Storage

  • Upon arrival immediately place your ice cream into the freezer.

  • If you want to enjoy your ice cream immediately, allow it to soften to a temperature between 6°F and 10°F.  This is the ideal serving temperature range.  The best way to soften ice cream, is to put it in the fridge for 30 minutes.  This will soften it evenly from edge to edge, making it easier to scoop and dip. 

  • When you can slightly squeeze the container, it’s ready to enjoy!  What you don’t want to do (at least this is our RECOMMENDATION as your Best Foodie Friend) is microwave the ice cream to quicken this process.  Doing so destroys both the texture and flavor of the ice cream. 

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