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SHIPPING & DELIVERY

We are only taking orders for delivery in the Houston-The Woodlands-Sugar Land Metropolitan Statistical Area (MSA).

 

We pack our ice creams in an insulated shipping box with enough dry ice and insulation to keep them completely frozen from shipment to delivery. Dry ice is a solid form of carbon dioxide (CO2) gas and has a freezing temperature at -109.3° F (-78.5°C).  Dry ice requires special shipping and handling processes by our delivery partners.

 

We do not ship or deliver to P.O. boxes.

 

All sales are final.  As long as your ice cream is still "refrigerator-cold" to the touch, it can be safely stored in your freezer with no reduction in quality. 

 

Shipping/Delivery Fee: Starts at a $25.00 flat rate PER BOX OF 4 PINTS.  You will be notified via email of when your order will be delivered.

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Dry Ice Safety and Handling

Ice cream is shipped frozen with dry ice.  Please use caution when opening your package and handling the dry ice inside.  Intentional misuse of dry ice may be harmful or fatal. Always use extreme caution where handling dry ice.  Below are several warnings/precautions:

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  • Dry Ice is extremely cold (-1 09.3° F, -78.5″ C) and, if not properly handled, can cause severe cold burns and frostbite.

  • Do not touch or remove dry ice with bare hands, it will burn you!  Use heavy insulated gloves instead. Rubber and plastic gloves do not provide adequate protection.

  • Use protective eyewear when handling dry ice. Why?  If you accidently drop a chunk of dry ice onto a hard surface, it will crack into shards which could fly into your face and eyes.

  • Dry ice is not edible. Do not put dry ice in your mouth and do not allow anyone else to do so.

  • Keep dry ice out of the reach of children and animals.

  • Do not put dry ice in any tightly closed container.

  • Do not add dry ice to any liquid or any liquid to dry ice.

Eating & Storage

Upon arrival immediately place your ice cream into the freezer.

 

If you want to enjoy your ice cream immediately, allow it to soften to a temperature between 6°F and 10°F.  This is the ideal serving temperature range.  The best way to soften ice cream, is to put it in the fridge for 30 minutes.  This will soften it evenly from edge to edge, making it easier to scoop and dip. 

 

When you can slightly squeeze the container, it’s ready to enjoy!  What you don’t want to do (at least this is our RECOMMENDATION as your Best Foodie Friend) is microwave the ice cream to quicken this process.  Doing so destroys both the texture and flavor of the ice cream. 

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